Harbor House of Louisville Mail FAQ's

How many pieces of mail constitute a “Bulk” Mailing?
How can I obtain a permit account for my company?
Can we use HH’s permit account?
Can I pay for postage with a credit card?
How long does it take to complete a Bulk Mailing?
How can I send my list of addressees to HH?
What file format is required for the address file?
Can HH perform a mail merge and include an “e-signature”?

How many pieces of mail constitute a “Bulk” Mailing?

200 – minimum for any mailing other than 1st Class 500 – minimum for 1st Class

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How can I obtain a permit account for my company?

Contact the Bulk Mailing Facility at the USPS to obtain the appropriate paperwork. Once paperwork is approved, the permit account can be used. There is a fee which is renewable each year.

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Can we use HH’s permit account?

Yes. You can have it printed on your materials or HH can print it. You simply deposit the funds into the permit to cover the postage. Our permit can NOT be used as Non-Profit unless your company is registered at the USPS as a non-profit (PO will provide a GHOST #).

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Can I pay for postage with a credit card?

Currently the Bulk Mailing Centers do NOT accept credit card payments. You can go to one of the facilities to place funds into the permit using cash or check. Always obtain a receipt so that confirmation of deposit is on hand.

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How long does it take to complete a bulk mailing?

This depends on the size and requirements of the job. In most cases, jobs are completed and shipped within 3 Business days. Factors that expedite the completion of a bulk mailing include: a database of addressees in a consistent format containing active mailing addresses; prior order/delivery of sufficient supplies; and pre-scheduling your job with HH.

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How can I send my list of addressees to HH?

It can be sent via e-mail, flash drive or disc.

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What file format is required for the address file?

HH is able to manipulate most all data types. Files saved in Excel, ASCII or other text formats are preferred.

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Can HH perform a mail merge and include an “e-signature”

Yes. Send the signature along with the letter and database of addressees. We will create a draft for your review and approval before running the job.

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Standard USPS Holidays (Mail does not run)

January - New Year's Day
February - Martin Luther King Jr's Birthday; Washington's Birthday (President's Day)
May - Memorial Day
July - Independence Day
September - Labor Day
October - Columbus Day
November - Veterans Day; Thanksgiving Day
December - Christmas Day

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